FAQ

Q1.What are your terms of payment?

A: We accept Western Union, MoneyGram, T/T and letter of credit.

Q2. Do you have any MOQ limit for order?

A:Low MOQ, 24 pcsfor sample checking is available

Q3. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q4. Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q5. How to proceed an order for products?

A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q6. Is it OK to print my logo on this product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: What are the advantages of your products?

A: Rich Jewelry is a professioanl manufacturer. Each of the product is made by the designers and senior artisans through dozens of complex production, pure handmade process.